Shipping policy

Last updated on September 1, 2026

SHIPPING TERMS

We ship exclusively within Germany using DHL. Orders are shipped on business days from Monday to Friday. All shipping costs include VAT.

We do not ship to German islands.

 

Shipping costs within Germany

Shipping costs are based on the total weight of the order:

• up to 3 kg: €6.95
• 4 to 7 kg: €7.95
• 8 to 10 kg: €8.95
• 11 to 20 kg: €15.95
• 21 to 30 kg: €20.95

Shipping within Germany is free for orders of €59.00 or more.

 

Delivery times

Delivery within Germany usually takes 2 to 4 business days. Deliveries are not made on Sundays or public holidays.

If an order contains items with different delivery times, we generally ship the entire order together unless otherwise agreed. In this case, the delivery time is based on the item with the longest stated delivery time.

 

Undeliverable shipments

Please ensure that the recipient and address information provided when placing your order is complete and correct.

If a shipment cannot be delivered due to incorrect or incomplete information provided by the customer and is returned to us, the customer may be responsible for any resulting shipping and return costs. This does not affect your statutory rights, including your right of withdrawal.

PAYMENT TERMS

Accepted payment methods:

• Credit card (Visa, Mastercard, American Express)
• Paypal
• Paypal Express
• Klarna